These are the appropriate channels of communication and processes at Auckland Competitions.
All members are to direct any concerns or issues to the club Team Manager, as only Swimmers, Coaches and Team Managers have a poolside pass.
Once a parent has made the Team Manager aware of their concern the correct action can be taken.
If a parent becomes abusive to Volunteer Officials they will be removed from the venue and will receive a written warning. If this behaviour is repeated they will receive a venue ban, as this will not be tolerated.
Auckland Swimming appreciates the work their Volunteer Officials do and without them we cannot run our competitive programme.
Auckland Swimming Association